Posts Tagged ‘posties’

Great service whatever the weather

Thursday, January 24th, 2013

Two blog posts in two days- once I get going there’s no stopping me! I wanted to share a lovely email that came through on Tuesday

Harrogate Postman making his way through the snow on The Stray!

Dear Chiggs
 
My order arrived safely yesterday despite the nasty weather.  Great service.  Thank you

Well, firstly, it’s an absolute pleasure, we take customer service very seriously here at Chiggs, (both for customers buying Chiggs Wheels through the Chiggs online shop, and our trade and wholesale customers buying Chiggs Wheels to sell through their shops!)

Secondly, what a super email to receive- I do appreciate our happy customer taking the time to send us such a lovely message.

And thirdly, well done to the Royal Mail Posties, too! We’ve had some pretty heavy snowfalls here in North Yorkshire over the last couple of weeks, and yet here at Chiggs HQ we haven’t missed a single delivery, even on Monday when the schools here were all closed for a “snow day”, our postman delivered (although not wearing his customary shorts on that day, I noticed!)