Posts Tagged ‘new baby gift’

Keep the customer satisfied

Friday, July 2nd, 2010

We’ve been selling Chiggs Wheels since 2005, so have plenty of  knowledge of how challenging it can be to get visitors to your website or into your shop! I’m sure that those of you running a shop, be it online or ‘bricks and mortar’ will agree that it makes sense, then, to give those visitors the ‘complete’ customer experience- make them happy and (heck, why not) increase the amount they spend with you.

For example, if a retailer sells presents for a new baby, or new mum gifts, the customers buying these will certainly want to send a card to the new parents, too.

And this is where we at Chiggs can help (bet you knew that was coming, didn’t you?!) Whether a nursery shop, baby boutique, lifestyle store or a party planner, adding the Baby Feed Wheel to your range works a treat. This Chiggs product is a stand-alone, useful parenting product that new parents buy for themselves to help keep track of baby’s feeds- even buying it before the baby is born to add to their hospital bag. As the Baby Feed Wheel also has “to” and “from” printed on the reverse, and is supplied with an envelope so it can be sent as a new baby congratulations card, it can also be offered as an add-on sale to a customer buying a new baby gift. It saves them the effort of finding another shop or website to buy a card- a retailer can both maximise sales, and increase their customer’s shopping experience by saving that customer time and money. Everyone’s happy :-) !!

If you are a retailer who would like to add Chiggs Wheels to your product range, we’ll be delighted to send you our trade price and terms- please get in touch via the trade enquiry form on the Chiggs website.

(PS apologies to both Simon and Garfunkel for plagiarising their song title for the title of this post!)

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It’s one thing having an idea, but…

Tuesday, February 23rd, 2010

So I had the idea – now what to do? I had no experience of running a business, or of bringing a brand new, never before seen parenting product to market. My previous job of Air Stewardess hadn’t given me business experience – manning an emergency exit, yes, but product development, patents, production, branding, sales and marketing… not so much!

There was an uphill task ahead, but I knew the idea of the Baby Feed Wheel was too good not to take further, so spent the next couple of months researching, researching and researching some more. By November, I had finalised the design, and adding “To” and “From” on the back of the card turned a really useful baby product into a really useful baby product that can also be sent as a new baby gift or present for new parents; just as I had originally made for my friend in October.

Once the design was finalised, embellishment selected (a shiny silver pram) and colours chosen (blue for a boy, pink for a girl, and neutral lemon), I made a prototype and contacted the Patent Office.

This was quite a scary moment, as although I was sure through my research the idea was unique, applying for a patent would be the moment of truth. When I spoke to a very nice man at the Patent Office, and described the Baby Feed Wheel, he said “I don’t think we have a category for this” so he made one!

That’s when I knew the Baby Feed Wheel was unique.

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